In 2022, Ascension Indiana faced a significant challenge: consolidating 20 emergency department contracts while retaining physicians and improving quality metrics. With limited resources, they turned to us.
Our approach combined our expert-led Physician Ambassador team with a proven operational infrastructure. Ambassadors worked directly with Ascension clinicians to foster trust, provide support, and inspire enthusiasm for joining Vituity.
Key infrastructure elements like automated IT and payroll systems, dedicated onboarding resources, and operations teams at every site ensured a seamless go-live experience.
By prioritizing collaboration and support, we turned a daunting transition into a success story for both clinicians and patients.
In the first 10 months Ascension achieved:
- 100% retention of Medical Directors.
- 95% retention of physicians.
- Streamlined operational efficiency in < 1 year.