Beckers Webinar: Best Practices for Designing the Optimal Patient Experience

Published July 13, 2022

In partnership with Becker’s Hospital Review, Vituity hosted a compelling discussion featuring patient experience experts from health system leaders at Vituity, Dignity Health, and Providence. The panel shared their insights into designing the optimal patient experience and how health systems can do it successfully to satisfy all stakeholders.

Webinar Highlights:


  • Learn tangible ways to improve the patient experience at all levels of care
  • Discover how hospital operations benefit from an enhanced patient experience
  • Hear how health systems can engage their providers and reignite their passion for care delivery

Panel Participants Included:

  • Deanna Gunter, MA, BS, RD, Director of Patient Experience and Volunteer Services, Dignity Health Mercy Medical Center Redding
  • Swati Mehta, MD, Director of Quality & Patient Experience, Vituity
  • Jody Spector, MPH, Director of Patient Relations & Service Excellence, Providence Holy Cross Medical Center
  • Quint Studer, Partner, Healthcare Plus Solutions Group

Learn more about Vituity’s suite of healthcare services.

Partnering to improve patient lives

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