Most emergency departments are ill-equipped to treat patients in psychiatric crisis. They often endure long wait times and delays in therapeutic care, leading to department-wide backups for all patients in the ER.
Vituity brought together a multidisciplinary team of emergency physicians and psychiatrists who developed the Emergency Psychiatric Intervention (EPI) toolkit. EPI ensures that emergency physicians are empowered to more efficiently evaluate and treat behavioral health patients from the moment they enter the emergency department through discharge.
At its core, the EPI approach includes expertise and proven results in three areas:
Patients receive earlier assessments and differentiated care based on the diagnosed need, thereby minimizing patient holding and improving care quality and patient experience.
EPI was first piloted at four Ascension hospital locations in and around Chicago. Before implementation, all sites experienced high volumes of behavioral health patients in their Emergency departments, but they achieved remarkable results within six months after implementing EPI.
Teams dramatically improved the quality of care and achieved faster throughput times, leading to measurable financial ROI for the health system. Additionally, they accomplished:
As validation for this innovative approach, Vituity was recognized in 2021 by the American Foundation for Suicide Prevention (AFSP) and the American College of Emergency Physicians (ACEP).
Originally published June 16, 2022