Designing the Optimal Patient Experience

Published July 27, 2023

Hosted by Becker's Healthcare, this panel conversation discussed how health systems prioritize initiatives that improve the patient experience while ensuring high-quality clinical operations and provider morale.

View this webinar to learn more about:


  • How health systems can prioritize the deployment of patient experience initiatives
  • Ways that health systems are creating a future-forward path for their patients and communities
  • Key leadership qualities and strategies to drive transformational change in healthcare

Panel Participants Included:

Michael Bublewicz, MD, MBA VP & CMO, Memorial Hermann Health System

Rick Newell, MD, MPH, BCCI Transformation Officer, Vituity, and CEO, Inflect Health

Cathy Stankiewicz, DNP, RN, CPHQ Chief Nursing Officer, AdventHealth Central Florida – South Region

Sara Vaezy EVP, Chief Strategy and Digital Officer, Providence

Partnering to improve patient lives

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