
Blog


A Hospital-Physician Partnership to Solve ED Crowding
William T. Choctaw, MD, JD, CSSBB

Improving Patient Satisfaction in the Urgent Care Environment
Gail Silver, MD

5 Myths About Outsourcing Physicians

Front-Line Driven Innovation: Vituity's ED Throughput Collaborative [Video]

This Patient's Gesture of Thanks Will Warm Your Heart
Kendrick Johnson, MD Dennis Ow,

Decreasing ED Walkouts With Waiting Room Rounding
Palomar Medical Center Poway,

A Collaborative Approach to Improving Nurse-Physician Communication
Cara Rumble, RN Anna Gelberg, MD Shirley Fayson-Miles, RN, MBA

Tools for Enhancing Provider-Patient Communication in the ED
Gregg Miller, MD

The Path of Least Resistance: Engaging Healthcare Professionals in Change
Tiffany Hackett, MD, MBA

How to Use Teamwork to Transform Your ED (Part 2)

Dedicated Psychiatric Emergency Services Reduce the Need for Inpatient Hospitalizations
Scott Zeller, MD

Making Fast Track ... Fast
Mercy San Juan Medical Center,

How a Collaborative Physician-in-Triage Process Boosts ED Throughput
Palomar Health,

Implementation of Nurse-Initiated Pain Protocol in Improving Time-to-Pain Treatment for Long Bone Fracture
Sharp Chula Vista Medical Center,

Making Integration Meaningful
Imamu Tomlinson, MD, MBA

We Put Patients First, and Look What Happened
Evan Houck, DO Brian Stinnett, PA-C Pamela Allen, RN, MSN, CEN

Under Physician-Led Management, the Patient is King
Douglas Brosnan, MD, JD
Here’s an Easy Way to Make Patients Literally Fall in Love With Your Hospital [SlideShare]
Edward Pillar, DO Julia Lyall, RN
Vituity Practice of the Year Shares Its Culture Secrets
Josh Sheridan, MD, MS
For Health Systems, Addressing Disparities Becomes a Survival Imperative
Savoy Brummer, MD
How to Get Providers Involved in Advance Care Planning
Shauna Conry, MD
Diary of an ED Startup
Sergio Hernandez, MD
This Inspiring Palliative Care Physician Will Change the Way You Think About Death
Robert Andalon,
Award-Winning Ambulatory and Urgent Care Providers Reveal Their Patient Satisfaction Secrets
John C. Leal, RN Timothy Shortnacy, PA-C
How to Get Patients to Fiercely Love Your ED — and Say So
Charmaine Mislang,
We're Great: Why Tribal Culture Matters in Hospitals
Scott Lopata, MD
It’s the Little Things: How Patient Care Advocates Are Transforming One ED
Here's a Great Reason to Invest in Rural Healthcare
Putting the Caring Back Into Patient Care Amidst the Opioid Epidemic
Michael Sequeira, MD, FACEP
A Family Member’s Perspective: 5 Communication Tips for My Father's Care Team
Dianna Booher, Anne Bruce,
Wanna Be Startin' Somethin': The Power of Patient Callbacks
Seth Thomas, MD
How One Hospital Improved ED Operations in Just 90 Days
Azmat Husain, MD
Measuring Patient Satisfaction in Real Time Pays Off for Hospitals
Scott Lopata, MD
Patients and Staff Win with Inpatient Rounding (Part 2 of 2)
George Oldham, MD
Inpatient Rounding to Improve the Patient Experience (Part 1 of 2)
Edward Pillar, DO Julia Lyall, RN
How a Patient-Centered Culture Can Boost Hospital Market Share
Matthew Stilson, MD
Culture Change Boosts Market Share for an Urban ED
Pascal Crosley, DO
Healthcare Leaders Send Powerful Message About the Value of Care Coordination
Meeting the Growing Demand for Emergency Care: What Can Hospitals Do?
Prentice Tom, MD Joshua Tamayo-Sarver, MD, PhD
Putting a Face on Quality Metrics
Matthew Stilson, MD
Senior ED Helps Reduce Repeat Visits, Readmissions
Trish Jones, MD
Unleashing Mindful Civility in Medicine
Diana Damron, Anne Bruce,
Relationship-Based Care Satisfies Both Patients and Hospital Staff
Lynda Francis, NP
Transforming Hospital Culture Through Staff Empowerment
Donna Brackley, RN, MSN,MA, NEA-BC
Triage in the Waiting Room
Adventist Medical Center - Portland,
Keys to Building a Great Healthcare Culture (Part 3 of 3)
David Birdsall, MD
Keys to Building a Great Healthcare Culture (Part 2 of 3)
David Birdsall, MD
Keys to Building a Great Healthcare Culture (Part 1 of 3)
David Birdsall, MD
Mindful “Global Intelligence” in Medicine Is Cultural Competence at Its Best
Anne Bruce,
With Power Comes Responsibility: Healthcare Version
Tom Lukaszczyk, MD
On-Site Medical Director Transforms Long-Term Acute Care (1)
Benjamin Frizner, MD
The Patient Journey: Medicine Without Walls (Part 2 of 2)
Theo Koury, MD
Mindful Palliative Care Puts a Human Face on Dying
Anne Bruce,
An American Perspective on Italian Emergency Care
Sarah Maurer,
The Tincture of Time
R. Myles Riner, MD, FACEP
A Collaborative Learning Initiative to Improve the Patient Experience
Edward Pillar, DO Marie Dempster, RN Reza Vaezazizi, MD, FACEP Julia Lyall, RN
The Importance of Advocacy in Healthcare
Thomas Sugarman, MD, FACEP, FAAEM
EDs Seek Breakthroughs in ED Turnaround, Patient Experience Through Collaborative Learning
Tiffany Hackett, MD, MBA Gregg Miller, MD
Raising the Bar of Caring in Healthcare
Anne Bruce,
Improved Care Coordination And Throughput
Andrew J. Smith, Kimberly Lopez, RN, MSN
Resilience Is the New Black
Dawa Tarchin Phillips,
Telemedicine and Employers: The New Frontier
The Changing Face of the Self-Pay Patient
Jim Strafford, CEDC, MCS-P
It's Time to Talk About General Anesthesia for Children (Part 1 of 2)
Greg Stratmann, MD
Anatomy of a Medical Apology
Michael Sequeira, MD, FACEP
The Possibilities and Pitfalls of Telemedicine
Theo Koury, MD
Primary Care Is So Over
Margalit Gur-Arie,
Manage My Health. Please? (Part 2 of 2)
Sarah Maurer,
Manage My Health. Please? (Part 1 of 2)
Sarah Maurer,
Emotional Intelligence Impacts Hospitals’ Bottom Lines and Patient Satisfaction
Anne Bruce,
Doctors Die Differently
Barbara Victor, MD
Is Medicaid Managed Care a Fraud?
R. Myles Riner, MD, FACEP
3 Barriers (and 1 Solution) to Successful EHR Adoption
Nic Curry,
A Culture of Trust
Dawa Tarchin Phillips,
2015 — Vituity New Year’s Resolutions
#3 - Six Ways Scribes Can Help With Service Excellence
Melissa Maranda, MBA, PHR
Emergency Physicians’ Advocacy Makes a Difference for Mental Health Patients
Thomas Sugarman, MD, FACEP, FAAEM Seth Thomas, MD Kendrick Johnson, MD
Creating the Change You Need to Thrive
Dawa Tarchin Phillips,
Observation Status Notification: a Partial Solution
R. Myles Riner, MD, FACEP
Hospitals — and Emergency Departments — Have Little to Lose By "Overpreparing" for Ebola
Gregg Miller, MD Prentice Tom, MD
Trust Is a Noble and Mindful Cause in the World of Healthcare
Anne Bruce,
Hospitals Share Innovative Solutions to New ED Core Measures
Pamela McCord, BSN, MBA
Essentialism Is an Important Practice of Mindfulness (Part 2 of 2)
Anne Bruce,
Yes Virginia, There Is Pediatric Emergency Department Critical Care
Jim Strafford, CEDC, MCS-P
Essentialism Is an Important Practice of Mindfulness (Part 1 of 2)
Anne Bruce,
As Healthcare Delivery Evolves, Scribes Embrace Their Full Potential
Benjamin Brekke,
A Little EQ in the ED Goes a Long Way. Trust Me.
Imamu Tomlinson, MD, MBA
Hospitals Hedge Their Bets by Purchasing Physician Practices
Martin Ogle, MD, FACEP Ellis Weeker, MD, FACEP
Creating Virtual Express Lanes for Lower-Acuity ED Patients
Jon Brummond, PA-C, MS
Burnout to Breakthrough—More Physicians Are Using Mindfulness Techniques
Anne Bruce,
Investment in Transitional Care Pays Off for Busy ED
Hubert Wong, MD
Empowering Patients: The Benefits of Palliative Care in the ED
Rob Hamilton, MD, FAAEM
Achieving Balance: The Daily Edge of Leadership
Dawa Tarchin Phillips,
Choosing Wisely: How the Wrong Independent Physician Group Can Cost Your Hospital
Savoy Brummer, MD Denise Brown, MD
It's Not Too Early to Gear Up for ED CAHPS
Tiffany Hackett, MD, MBA
Don't Be a Dodo: Three Crucial Steps to Evolving Your Healthcare Organization (Part 1 of 3)
David Birdsall, MD
Emotional Courage: A Mindful Virtue in Medicine Today
Anne Bruce,
Lean Healthcare: A Long Journey Worth Taking
Do Kim, MBA
News Updates — The Changing Roles of Hospitals and Physicians
6 Ways Scribes Can Help With Service Excellence
Melissa Maranda, MBA, PHR
Mindfulness in Medicine: Creating Compassionate Engagement with Every Patient
Anne Bruce,
Reducing Readmissions: How Engaging Front-Line Providers Can Enhance Improvement Efforts
Courtenay Kohlman, RN, BSN
Nurse-Physician Collaboration: A Cornerstone of Quality
Kathleen Van Slyke, RN, MSN
The Importance of Palliative Care in the Acute Care Continuum
Sabiha Pasha, MD
News Updates — Changes to Medicare Reimbursements
Addressing Social Determinants of Health in the Emergency Department
Beena Patel, DrPH, MPH
How Mindfulness Can Improve Doctor-Patient Relationships (Part 2 of 2)
Dawa Tarchin Phillips, Anne Bruce,
Nation Receives a C- in Disaster Preparedness. Is Your Hospital Beating the Curve?
Shaun Partlow, PA-C
5 Years After ACEP’s Warning, Access to Emergency Care Remains in Jeopardy
Martin Ogle, MD, FACEP
Price-Shopping Patients Raise Concern for Physicians
Gail Silver, MD Ellis Weeker, MD, FACEP
Storytelling as a Tool for Rebuilding a Patient-Centered Culture
Christina Palombo, RN, CPHQ
Palliative Care: A Key to the Future of Healthcare
Bonny Sorensen,
More Hospitals Taking a Collaborative Approach to SNF Integration
Andrew J. Smith,
Buyers and Sellers Win, Patients and Providers Lose in Physician Group Buyouts
Ted Kloth, MD, FACEP
How Mindfulness Can Improve Doctor-Patient Relationships (Part 1 of 2)
Dawa Tarchin Phillips, Anne Bruce,
Kindness and Caring: The Universal Language of Patient Satisfaction
Bonnie Carl, RN, MBA
Courageous Conversations: Meeting the Challenges of Change Leadership
Pamela McCord, BSN, MBA
Transitions of Care: It's All About the Patient
Michael Sequeira, MD, FACEP
The Unintended Consequences of Observation Units
Matt Sartain, MBA
Eliminating the Patient Care "Silo Mentality" in Hospitals
John Fredericks, MD
Changing the Culture of an Emergency Department (Part 1 of 2)
Pamela McCord, BSN, MBA
Changing the Culture of an Emergency Department (Part 2 of 2)
Pamela McCord, BSN, MBA
Closing the HCAHPS Knowing-Doing Gap
Kevin Kruse,
The Impact of Increased Transparency on Emergency Care
Ellis Weeker, MD, FACEP Gary Li, MD
News Updates — The Ebb and Flow of Patient Satisfaction
Access, Not Coverage, Is the True Crux of Healthcare Reform
Martin Ogle, MD, FACEP
Transparency in Medicine: Where Will We Be in 10 Years?
Ellis Weeker, MD, FACEP Gary Li, MD
Compensating Emergency Physicians: If Not Fee-for-Service, What?
R. Myles Riner, MD, FACEP
Lawyers' Crusade Against MICRA Threatens California's Medical Safety Net
Jeffery J. Leinen, MD, FACEP
Hospital Readmissions and the Long-Term Care Revolving Door
Bonny Sorensen,
Safety First: Time for a New Mantra in Emergency Care
Drew Fuller, MD, MPH, FACEP
The Role of Altruism in Emergency Medicine
R. Myles Riner, MD, FACEP
Transitional Care: Connecting the Dots of the Acute Care Continuum
Chris Clark, MPA, PA-C
News Updates — Medicare Regulations and Reimbursements
Turnaround Time to Admission: Strike While the Iron is Hot
Hartwell Lin, MD
The 2014 New Year’s Day Double Whammy — Is Your Emergency Department Prepared?
Phil Piccinini, MD
Perspectives on Hospital Pricing: Where Did This System Come From?
Ellis Weeker, MD, FACEP Gary Li, MD
News Updates – Looking for Solutions Across the Acute Care Continuum
Today's County Hospital Could Be A View into the Future (and That's a Good Thing)
Al'ai Alvarez, MD
Employee Engagement: A Critical Tool in the Age of Healthcare Reform
Kevin Kruse,
Anticipating Acute and Post-Acute Care Needs
Josh Sheridan, MD, MS
The Friendly Skies of Team Care
Phil Piccinini, MD
Triage Out
Brian Bearie, MD
Accountable Care and Accountable Care Organizations Are Not the Same
Wesley Curry, MD, FACEP
Everyone Should Receive Care Like Family And Friends
Tom Lukaszczyk, MD
Departments Begin Palling Around on Palliative Care
Denise Brown, MD
Attending to the Care in Healthcare
Patti Papeleux,
Helping Patients Define What Quality Really Means
Denise Brown, MD
How Do We Keep Safety Net Hospitals Safe from Bankruptcy?
Nancy Carlson, RN, MBA
Who Will Pay for Occupational Health?
Denise Anderson, PA-C
The Return of House Calls
Mark Spiro, MD, FACEP
From Stick to Carrot: The Supreme Court’s Medicaid Decision May Have the Biggest Impact
Ellis Weeker, MD, FACEP
The Discharge Dilemma – Keeping Patients Well When They Only Understand a Third of What You Said
True McMahan, MD
Navigating a New Option for Patients
Mark Spiro, MD, FACEP
Integrating a New Player in the Acute Care Continuum
Martin Ogle, MD, FACEP
Can PAs and NPs Help With the Physician Shortage?
Cyndy Flores, PA-C
Trending Topics in the Acute Care Continuum
The Real Cost-Benefit Equation for Defensive Medicine
Ellis Weeker, MD, FACEP
Urgent Care: The Beginning and End of the Acute Care Continuum
Gail Silver, MD
Team Care: A Culture of Teamwork
Sam Jones, RN, BSN
The Emergency Department Will Grow as a Means to Reduce Hospital Admission
Joshua Tamayo-Sarver, MD, PhD
Trending Topics in the Acute Care Continuum (1)
How Will Trends in Payments to Hospitals Impact the Practice of Emergency Medicine?
R. Myles Riner, MD, FACEP
A 30-Year Perspective on Emergency Medicine
Wesley Curry, MD, FACEP
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